Legal
Privacy Policy
Last updated January 2026
Information we collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment details when you place an order or create an account. We also automatically collect certain information about your device and how you interact with our site.
How we use your information
We use your information to process orders, provide customer support, personalize your experience, send order updates, and — with your consent — share news and offers. We never sell your personal information to third parties.
Sharing your information
We share information only with trusted service providers who help us operate our business, such as payment processors, shipping carriers, and email platforms. These partners are bound to keep your information secure and use it solely to provide services on our behalf.
Data security
We use industry-standard safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at hello@vana.com and we'll respond promptly.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please reach out to us at hello@vana.com.